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Difference between revisions of "SWTBot/Support"
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{{SWTBot}} | {{SWTBot}} | ||
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| + | = SWTBot Community Support = | ||
| + | |||
| + | == How to ask a good question == | ||
| + | To increase chances of getting quickly efficient answers to you question, ensure that the question you are asking has: | ||
* '''Adequate context for others reading your question.''' ''Why you're trying to do something. What you're doing in order to achieve.'' | * '''Adequate context for others reading your question.''' ''Why you're trying to do something. What you're doing in order to achieve.'' | ||
* '''Adequate information of what you've tried out so far.''' ''I've tried to do foo, then tried bar, but that did not work either, so I'm asking for support here''. See [http://www.catb.org/~esr/faqs/smart-questions.html Asking Questions The Smart Way] | * '''Adequate information of what you've tried out so far.''' ''I've tried to do foo, then tried bar, but that did not work either, so I'm asking for support here''. See [http://www.catb.org/~esr/faqs/smart-questions.html Asking Questions The Smart Way] | ||
* Version numbers of Eclipse, available in "Help>About" | * Version numbers of Eclipse, available in "Help>About" | ||
* Version number of SWTBot, available in "Help>About>Plug-in Details" | * Version number of SWTBot, available in "Help>About>Plug-in Details" | ||
| − | |||
| − | = SWTBot Newsgroup = | + | == SWTBot Users Newsgroup & Forum == |
| − | * | + | User community support is available in 2 ways, which mirrors one and other: |
| + | * Eclipse forum http://www.eclipse.org/forums/index.php/f/74/ | ||
| + | * Or, newsgroup access: | ||
** '''server:''' news.eclipse.org | ** '''server:''' news.eclipse.org | ||
** '''group:''' eclipse.swtbot | ** '''group:''' eclipse.swtbot | ||
** in order to access the Eclipse newsgroups, you need to request a password on the [http://www.eclipse.org/newsgroups/register.php Eclipse newsgroups registration] site. | ** in order to access the Eclipse newsgroups, you need to request a password on the [http://www.eclipse.org/newsgroups/register.php Eclipse newsgroups registration] site. | ||
| + | ** SWTBot newsgroups are available at news://news.eclipse.org/eclipse.swtbot. See [[Webmaster_FAQ#Getting_the_news.2C_reading_the_mail | How do I read the newsgroups?]] for information on how you subscribe to and post to the newsgroups. | ||
| + | |||
| + | == SWTBot Developer mailing-list == | ||
| − | SWTBot | + | SWTBot contributors should also follow the [[https://dev.eclipse.org/mailman/listinfo/swtbot-dev swtbot-dev mailing-list ]], where they can ask questions about the development of SWTBot, discuss some architectural issues, announce upcoming huge features... |
= Professional Support = | = Professional Support = | ||
| − | + | Several companies and individuals can provide professional support for SWTBot (to fix a bug that is important to you, or to implement a new feature in SWTBot). If you're looking for someone to help you, it's better to ask on the developer mailing-list and/or user forum. | |
[[Category:SWTBot]] | [[Category:SWTBot]] | ||
Latest revision as of 06:51, 6 February 2014
| SWTBot |
| Website |
| Update Sites |
| Community |
| Mailing List |
| Forums/Newsgroups |
| IRC |
| Contribute |
| Open Bugzilla tickets |
| Open Gerrit reviews |
| Browse Source |
| Continuous Integration |
Contents
SWTBot Community Support
How to ask a good question
To increase chances of getting quickly efficient answers to you question, ensure that the question you are asking has:
- Adequate context for others reading your question. Why you're trying to do something. What you're doing in order to achieve.
- Adequate information of what you've tried out so far. I've tried to do foo, then tried bar, but that did not work either, so I'm asking for support here. See Asking Questions The Smart Way
- Version numbers of Eclipse, available in "Help>About"
- Version number of SWTBot, available in "Help>About>Plug-in Details"
SWTBot Users Newsgroup & Forum
User community support is available in 2 ways, which mirrors one and other:
- Eclipse forum http://www.eclipse.org/forums/index.php/f/74/
- Or, newsgroup access:
- server: news.eclipse.org
- group: eclipse.swtbot
- in order to access the Eclipse newsgroups, you need to request a password on the Eclipse newsgroups registration site.
- SWTBot newsgroups are available at news://news.eclipse.org/eclipse.swtbot. See How do I read the newsgroups? for information on how you subscribe to and post to the newsgroups.
SWTBot Developer mailing-list
SWTBot contributors should also follow the [swtbot-dev mailing-list ], where they can ask questions about the development of SWTBot, discuss some architectural issues, announce upcoming huge features...
Professional Support
Several companies and individuals can provide professional support for SWTBot (to fix a bug that is important to you, or to implement a new feature in SWTBot). If you're looking for someone to help you, it's better to ask on the developer mailing-list and/or user forum.