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Difference between revisions of "Eclipse Day Montreal 2014"

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== Submissions ==
 
== Submissions ==
 
Presentations will last 30 min + 5 min for questions.
 
Presentations will last 30 min + 5 min for questions.
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'''Title''' Building an in-house Eclipse support team
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'''Name / Affiliation / Email''' Emilio Palmiero / Ericsson / emilio.palmiero (at) ericsson.com
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'''Abstract'''
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For now 5 years, Ericsson has been providing its development teams with an in-house Eclipse support group whose mandate is to smoothen the distribution of Eclipse and help our 10,000 users with their day-to-day operations.
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In this talk we reflect on both the whys and the hows of our team. For the whys, we explain the genesis of the team, its evolution, and the services offered today. For the hows, we give an overview of the challenges we met:
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* Distributing Eclipse in shared environments (AFS and Windows TS)
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* Managing preferences for a team
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* Gathering information for diagnostic purpose
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* Monitoring Eclipse usage
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* Dealing with upstream problems
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This talk will conclude with the pros and cons of this sort of service and discuss how we see the role of the team evolve.
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 +
  
 
'''Title'''
 
'''Title'''

Revision as of 08:40, 11 April 2014

Location [1]8400 Boulevard Decarie, Montreal, Canada

DateTime Tuesday, June 10, 2014 - from 9:30 to 17:30 (subject to change)

Contact For any questions or comments, please contact pascal(at)rapicorp.com


Agenda

At this point we are still looking for speakers to present at the event. If you interested in presenting something, please submit your proposal below before May 15th.

Registration

Sponsors

Ericsson

Rapicorp

Presenters

Submissions

Presentations will last 30 min + 5 min for questions.

Title Building an in-house Eclipse support team

Name / Affiliation / Email Emilio Palmiero / Ericsson / emilio.palmiero (at) ericsson.com

Abstract For now 5 years, Ericsson has been providing its development teams with an in-house Eclipse support group whose mandate is to smoothen the distribution of Eclipse and help our 10,000 users with their day-to-day operations. In this talk we reflect on both the whys and the hows of our team. For the whys, we explain the genesis of the team, its evolution, and the services offered today. For the hows, we give an overview of the challenges we met:

  • Distributing Eclipse in shared environments (AFS and Windows TS)
  • Managing preferences for a team
  • Gathering information for diagnostic purpose
  • Monitoring Eclipse usage
  • Dealing with upstream problems

This talk will conclude with the pros and cons of this sort of service and discuss how we see the role of the team evolve.


Title

Name / Affiliation / Email

Abstract

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