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Difference between revisions of "Support Policy"

(New page: The IT Supoort Policy for [http://eclipse.org/membership/become_a_member/membershipTypes.php#strategic Strategic Members] enables specific contacts from Eclipse Foundation Strategic Member...)
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Revision as of 15:28, 11 June 2012

The IT Supoort Policy for Strategic Members enables specific contacts from Eclipse Foundation Strategic Member companies to contact the webmaster for important issue resolution outside of webmaster hours.

Please see the IT SLA document for more information on webmaster support, hours, services covered and available communication channels.

If your parent company is a Strategic Member of the Eclipse Foundation please talk to your Company Representative, or the Eclipse Webmaster, for information regarding the Support Policy.