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Difference between revisions of "SWTBot/Support"

(How to ask a good question)
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== How to ask a good question ==
 
== How to ask a good question ==
Ensure that the question you are asking has:
+
To increase chances of getting quickly efficient answers to you question, ensure that the question you are asking has:
 
* '''Adequate context for others reading your question.''' ''Why you're trying to do something. What you're doing in order to achieve.''
 
* '''Adequate context for others reading your question.''' ''Why you're trying to do something. What you're doing in order to achieve.''
 
* '''Adequate information of what you've tried out so far.''' ''I've tried to do foo, then tried bar, but that did not work either, so I'm asking for support here''. See [http://www.catb.org/~esr/faqs/smart-questions.html Asking Questions The Smart Way]
 
* '''Adequate information of what you've tried out so far.''' ''I've tried to do foo, then tried bar, but that did not work either, so I'm asking for support here''. See [http://www.catb.org/~esr/faqs/smart-questions.html Asking Questions The Smart Way]
 
* Version numbers of Eclipse, available in "Help>About"
 
* Version numbers of Eclipse, available in "Help>About"
 
* Version number of SWTBot, available in "Help>About>Plug-in Details"
 
* Version number of SWTBot, available in "Help>About>Plug-in Details"
* Once you have all the information, subscribe to the [[#SWTBot_Newsgroup | SWTBot_Newsgroup]] and ask your questions
 
  
 
== SWTBot Users Newsgroup & Forum ==
 
== SWTBot Users Newsgroup & Forum ==

Revision as of 07:43, 28 August 2013


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SWTBot Community Support

How to ask a good question

To increase chances of getting quickly efficient answers to you question, ensure that the question you are asking has:

  • Adequate context for others reading your question. Why you're trying to do something. What you're doing in order to achieve.
  • Adequate information of what you've tried out so far. I've tried to do foo, then tried bar, but that did not work either, so I'm asking for support here. See Asking Questions The Smart Way
  • Version numbers of Eclipse, available in "Help>About"
  • Version number of SWTBot, available in "Help>About>Plug-in Details"

SWTBot Users Newsgroup & Forum

User community support is available in 2 ways, which mirrors one and other:

SWTBot Developer mailing-list

SWTBot contributors should also follow the [swtbot-dev mailing-list ], where they can ask questions about the development of SWTBot, discuss some architectural issues, announce upcoming huge features...

Professional Support

If you need professional support for SWTBot you could contact Obeo.