Difference between revisions of "SWTBot/Support"

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= SWTBot Support =
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{{SWTBot}}
  
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= SWTBot Community Support =
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== How to ask a good question ==
 
Ensure that the question you are asking has:
 
Ensure that the question you are asking has:
 
* '''Adequate context for others reading your question.''' ''Why you're trying to do something. What you're doing in order to achieve.''
 
* '''Adequate context for others reading your question.''' ''Why you're trying to do something. What you're doing in order to achieve.''
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* Once you have all the information, subscribe to the [[#SWTBot_Newsgroup | SWTBot_Newsgroup]] and ask your questions
 
* Once you have all the information, subscribe to the [[#SWTBot_Newsgroup | SWTBot_Newsgroup]] and ask your questions
  
= SWTBot Newsgroup =
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== SWTBot Users Newsgroup & Forum ==
  
* Newsgroup access:
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User community support is available in 2 ways, which mirrors one and other:
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* Eclipse forum http://www.eclipse.org/forums/index.php/f/74/
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* Or, newsgroup access:
 
** '''server:''' news.eclipse.org
 
** '''server:''' news.eclipse.org
 
** '''group:''' eclipse.swtbot
 
** '''group:''' eclipse.swtbot
 
** in order to access the Eclipse newsgroups, you need to request a password on the [http://www.eclipse.org/newsgroups/register.php Eclipse newsgroups registration] site.
 
** in order to access the Eclipse newsgroups, you need to request a password on the [http://www.eclipse.org/newsgroups/register.php Eclipse newsgroups registration] site.
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** SWTBot newsgroups are available at news://news.eclipse.org/eclipse.swtbot. See [[Webmaster_FAQ#Getting_the_news.2C_reading_the_mail | How do I read the newsgroups?]] for information on how you subscribe to and post to the newsgroups.
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== SWTBot Developer mailing-list ==
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SWTBot contributors should also follow the [[https://dev.eclipse.org/mailman/listinfo/swtbot-dev swtbot-dev mailing-list ]], where they can ask questions about the development of SWTBot, discuss some architectural issues, announce upcoming huge features...
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= Professional Support =
  
SWTBot newsgroups are available at news://news.eclipse.org/eclipse.swtbot. See [[Webmaster_FAQ#Getting_the_news.2C_reading_the_mail | How do I read the newsgroups?]] for information on how you subscribe to and post to the newsgroups.
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If you need professional support for SWTBot you could [mailto:commercial@obeo.fr?subject=SWTBot-Maintenance contact Obeo].
  
[[Category:SWTBot]] [[Category:Eclipse Project]]
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[[Category:SWTBot]]

Revision as of 13:10, 20 March 2013


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Contents

SWTBot Community Support

How to ask a good question

Ensure that the question you are asking has:

  • Adequate context for others reading your question. Why you're trying to do something. What you're doing in order to achieve.
  • Adequate information of what you've tried out so far. I've tried to do foo, then tried bar, but that did not work either, so I'm asking for support here. See Asking Questions The Smart Way
  • Version numbers of Eclipse, available in "Help>About"
  • Version number of SWTBot, available in "Help>About>Plug-in Details"
  • Once you have all the information, subscribe to the SWTBot_Newsgroup and ask your questions

SWTBot Users Newsgroup & Forum

User community support is available in 2 ways, which mirrors one and other:

SWTBot Developer mailing-list

SWTBot contributors should also follow the [swtbot-dev mailing-list ], where they can ask questions about the development of SWTBot, discuss some architectural issues, announce upcoming huge features...

Professional Support

If you need professional support for SWTBot you could contact Obeo.