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| This article presents the key use cases for Eclipse COSMOS monitoring. | | This article presents the key use cases for Eclipse COSMOS monitoring. |
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− | = Actors =
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− | Use cases serve actors, so here is a high-level look at the key user-actors.
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− | Monitoring in IT Operations involves a series of complex user interfaces which serve many different use cases, performed by different users in different kinds of companies.
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− | The actors, that is the human actors, in these use cases are described as follows:
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− | [[Image:Use-case-actors.png|frame|Use case actors]]
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− | * The User is anyone who interacts with the user interface to the monitoring application.
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− | * The Admin is a User who has responsibility in the IT team. The Admin is normally responsible for the condition of some or all of the monitored environments.
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− | * The IT Mgr is a User who is the boss of one or more of the Admins. Or, perhaps, the IT Mgr is just an Admin wearing a different hat this afternoon.
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− | * The CIO is the User who has overall responsibility for IT in the company.
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− | * The Software Developer is a User who develops software components for deployment in the monitored environment.
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− | * The Monitor Admin is a User who is responsible for the operation and configuration of the monitoring application.
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− | * The Sys Admin is an Admin who is responsible for the condition of systems and applications.
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− | * The Network Admin is an Admin who is responsible for the condition of the network infrastructure.
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− | Omitted from the set of actors at this stage are a few that would be served by an Eclipse Cosmos monitoring application with a broader scope:
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− | * Security Admin - Admin who is responsible for the security of the infrastructure in the monitored environment.
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− | * Finance Analyst - User who is responsible for accounting for the budget and costs incurred in the monitored infrastructure.
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− | * Telecomm Admin - an Admin who is responsible for the condition of the telecommunications infrastructure.
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This article presents the key use cases for Eclipse COSMOS monitoring.